Published onAugust 28, 2023Zendesk Sentiment Analysis: How to Listen, Analyze and Act on Your Customer's VoiceUnlock the power of Text & Sentiment Analysis to tap into your customers' voice. Traditional methods grapple with manual tagging and linguistic limitations. In contrast, advanced Large Language Models (LLMs) offer a rich, nuanced comprehension of language across diverse verticals and concepts. Dive into this guide to explore the evolution, advantages, and future trajectory of sentiment analysis in the Zendesk platform.Read more →