Extracting meaning from unstructured text

At FreeText AI, we believe in the importance of customer feedback for the success of any business. That's why we developed our platform - to help you quickly and effectively analyze unstructured textual customer feedback from various sources

Our team, made up of former Googlers, is dedicated to bringing the latest in Natural Language Processing (NLP) and Machine Learning technology to everyone. FreeText AI is a cutting-edge platform that utilizes advanced text analysis techniques to extract valuable insights from unstructured feedback data, such as user reviews, chats, surveys, and support tickets. etc.

With FreeText AI, you can identify key themes that impact the customer experience and use data-driven insights to take action and drive real business impact - reducing churn, improving customer satisfaction, and lowering support costs.

Get In Touch

We are eager to talk, understand your requirements and add value to your business.


Convert textual customer feedback from multiple sources - reviews, chats, tickets - into actionable insights and trends in minutes.

FreeText AI Pte. Ltd.
68 Circular Road
#02-01 Singapore (049422)


Use Cases


  • Electronics
  • Hospitality
  • Lifestyle
  • Gaming
  • FMCG
  • SaaS


  • Data Aggregation
  • Feedback Analytics
  • Topic Classification
  • Sentiment Analysis
  • Product Analysis

© 2024 FreeText AI Pte. Ltd. All rights reserved.