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feedback-analysis

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customer-metrics

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large-language-models

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Convert textual customer feedback from multiple sources - reviews, chats, tickets - into actionable insights and trends in minutes.

FreeText AI Pte. Ltd.

68 Circular Road

#02-01 Singapore (049422)

Company

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Channels

Zendesk

Use Cases

Amazon Review Analysis
App Store
Chat Transcripts
CSAT / NPS Survey
Support Tickets

Verticals

Electronics
Hospitality
Lifestyle
Gaming
FMCG
SaaS

Capabilities

Data Aggregation
Feedback Analytics
Topic Classification
Sentiment Analysis
Product Analysis

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