Intro Brands that care about Customer Experience know that support is only a part of the picture. Listening to the...

FreeText AI partners With Datahut to help brands make sense of unstructured customer feedback Datahut, an enterprise-grade web data extraction...

Measuring the Impact of Topics on the overall Star Rating of the Product According to research done by KPMG, 72...

Analyze Intercom feedback to understand user needs and pain-points We live in the Intercom era. Chat support has become indespensible...